Get Started - Go to: www.dwul.io

How do I create a new Parent Account on DWUL.io?

• Create a new parent account: Click "Register" from the homepage and select "Parent" account (highlight it in red). Your old login from "dowhatuluv.ca" will not work.

• Verify your email: Check your inbox or spam folder (if you did not receive it) and click the "Verify" button. 

• Note: Some people have reported issues with Hotmail/ Live/ Outlook and a few other Emails, blocking any automated "Verification" emails like ours. Gmail accounts have no problems.

• If you can not activate your account using a verification email, please email us to help you out. 

How do I register after creating an account?

• After activating your account and logging in: Select the program you are registering for and click the "Register" button.

• Add your Student information or select an existing student: Click "Add more programs" or "Pay now" to proceed.

• Add more programs: You can add more programs to your "Checkout cart" screen and pay altogether at the end.

• Checkout & Payment: Pay with the "Credit Card" or the "E-transfer" option.

Program Specific questions (i.e. Dates info, what to expect):

• Click the "Contact" button from the program page to "send a message" to the Program Provider directly

• Please find the contact info of each program at the bottom of all the program registration pages.

• Dates & Time info are listed on each program page

• Email your program instructor directly with any questions

Refunds & Cancellation:

• Go to the "Activities" section of your dashboard, scroll/ look to the right and click the "Action (3-dots)" button beside the item, and click "Cancel."

• Make sure to select both the 1. Program Name(s) and 2. Student Name(s), and 3. Click "Proceed" from the top-right corner of the pop-up (See the instruction screenshot below).

• The appropriate Program Provider(s) and DWUL admin team will receive an email notification to review the cancellation request. Once approved, DWUL will refund you via the original payment method in 5-7 business days. E-transfer refunds may take up to 14 business days, depending on the processing time.

See more details below under "Contact, Transfer, Cancellation/ Refunds."

Additional Guides