Parent Account

How to Guide

 Get started:

Step 1: Sign-up as a "Parent" to start
Step 2: Verify your "Email" (received in a few mins)
Step 3: Go to "Account" to Complete Parent Info
Step 4: Find Programs/Services to Register
Step 5: Click Register and Add "Student(s)" 
Step 6: Payment (Credit Card Recommended)

Get Started - Go to:

How do I create a new Parent Account on

How do I register after creating an account?

Program Specific questions (i.e. Dates info, what to expect):

Refunds & Cancellation:

See more details below under "Contact, Transfer, Cancellation/ Refunds."

Additional Guides

Contact, Transfer, Cancellation/ Refunds

Contact - For program-related questions, go to the program page and click the "Contact" button to submit a message to the Program Provider or email them directly. 

Transfer - Unfortunately, we cannot transfer a confirmed registration to a different program due to privacy and security issues. 

Option 1: Submit a Cancel request for the original program, register and pay online for the new program. You will be fully refunded for the first program. 

Option 2: Submit a Cancel request for the original program, register using the "E-transfer" option and send any cost differences/ adjustments to the email address in the "E-transfer" instruction, or request for a refund adjustment. 

Cancellation/ Refund request (See screenshot)

Note: All cancellation/ refund requests received 48 hours before the start date are automatically approved for full refunds by DWUL. Any requests received within 48 hours and after the start date will require approval from the Program Provider directly (send a request and contact them to confirm). 

How to Edit Student/Person Details

Demo instruction coming soon.

Find Featured Programs for You

Demo instruction coming soon.

Suggest a Program/ Service

Demo instruction coming soon.

Program Feedback, Private Review

Demo instruction coming soon.

"Favorite" a Provider, Program, Service

Demo instruction coming soon.

File a Complaint to Internal Review

Demo instruction coming soon.